What We Do
Engineer solutions as a team to offer innovative systems and tools.
Bridge the CNC education gap with more materials and outreach.
Reduce the learning curve by offering easy-to-learn software and user-friendly machines.
Tormach empowers CNC creativity by providing performance tools. With design in mind, we:
Connect industry creators to spur innovation.
Offer high-performance options at the best in the industry prices.
Build and fine-tune software, making CNC easy to learn and maneuver.
Offer best-in-industry technical support and customer service.
The Tormach Culture
There is a reason our employees have an infectious smile, and only part of it is because of the regular lunches, fresh fruit, and relaxed environment. While Tormach has been in the industry for decades, our ‘start-up’ mentality makes you feel at home. You will help us take this creativity to the next level by becoming a thought entrepreneur while we support your ideas with technical know-how.
100% Employee Owned
Being employee owned, every voice and person matters when it comes to connecting our completely unique offerings to the maker community – whether they be robot-dueling performers or the hobbyists next door.
Clients aren’t the only ones who like building and creating – our team is cut from the same block. We are our tools’ biggest fans and, if you are just as excited about the possibilities behind each machine, you will fit right in.
The ingenuity of Tormach employees was modeled first by its founders, Greg Jackson and Ed Korn, who created the concept of personal CNC machines after noticing an unmet need for smaller, more affordable equipment featuring professional capabilities. While imitators have tried mirroring this vision, Tormach’s focus on lowering the barrier to CNC by making the equipment more accessible has made them the leader in this niche market.
This innovation mindset continues, as Tormach pioneers in CNC equipment with products like:
This affordable coolant system for CNC machines requires less nozzle repositioning by connecting software with an automated hose.
The Tormach-exclusive software offers an approachable, professional-grade interface for CNC machine control.
Tormach’s compact and affordable mill, the PCNC 440 is perfect for anybody that wants to do real cutting, but doesn’t have a lot of space.
This machine accessory converts a mill into a CNC chucker lathe without the cost or space a standard CNC lathe demands.
To share this expertise, we work with student groups through STEM programs, host educational seminars at our annual open house, connect college students with real-life experiences through internships, and, sponsor scholarships.
Our investment in happy, healthy employees may start with a positive work environment, but is also reflected in our benefit offerings. Check out these perks:
Time to Recharge
While we love to work, we also love to play. Paid time off means a work-life balance is not only possible – but strongly encouraged. Tormach’s paid time off includes both PTO (Personal Time Off) as well as all major holidays.
Investment in Your Future
Tormach invests in our employees today just as much as it does for tomorrow through a matching 401K program. It’s never too early to start investing, and this company initiative is an easy way to start. In addition to a great 401K program, being employee owned offers the extra plus of an ESOP, which means we are given stock in the company.
Prioritizing Your Health and Wellness
Being 100% employee owned, we care immensely about the health of our employees and their families. That means all employees can enroll in well-rounded, affordable health, vision and dental plans when they walk in the door for their first day.
The Little Things
What makes every day a great day at our office is the little things: an array of fresh fruit – delivered daily, fresh-ground coffee, your heart’s desire of juice and soda, and other ‘little things’ that make you feel valued.
Our story is all about helping people make things. We empower ideas. We make affordable, precise tools and support them with top notch software, customer service, and educational resources. We’re committed to being the best CNC equipment provider to research and development departments, prototyping shops, educational institutions, makerspaces, and small production facilities. We work hard and play hard, and we’re looking for people with a similar attitude.
We’re proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity or expression, or any other protected class.
Our fun group of employee-owners is looking to add to our family-oriented team. Cynics and sourpusses need not apply. Send us your resume and be part of something exciting!
Technical Support Specialist
Posting Date: 9/16/2020
Are you the kind of CNC enthusiast who enjoys connecting with metal shaping machine owners who want to make things? Do you have a zest to work with colleagues who have diverse professional experiences that complement your own? Do you want to be part of a small company where you have the freedom to work with established and new technologies, supporting, troubleshooting, documenting and providing input to product improvements?
If so, we want to hear from you.
Our story is all about helping people make things. We empower ideas. We make affordable, machine tools and support them with top notch software, customer service and educational resources. We’re committed to being the best CNC equipment provider, serving research and development departments, prototyping shops, educational institutions, makerspaces and small production facilities.
Our goals are to have fun, help people make stuff, treat others fairly, grow and be efficient. We’re looking for people with similar goals. If this is you, consider joining our team!
You, our future Technical Support Specialist, technical wizard and customer communication guru will be an integral part of our business. You’ll be responsible for supporting our customers in operating, optimizing and troubleshooting Tormach machines. Your daily work will involve working with our customers via email, telephone and video. You will work with new and existing products, accessories and software to investigate and document procedures that customers will love because they are clearly described and easily understood because, well you’ve been there. We’ll even leverage your skills and hands in our customer training courses, both at our facility and onsite if you have interest to travel. Though you possess a great deal of manufacturing knowledge, you will learn new things from your colleagues which add to your technical acumen.
- Experience in manufacturing, CNC machining, CAD/CAM experience
- CNC Machining
- Experience a technical role—field service, inhouse service, technical support or trainer
- Willingness to learn and willingness to educate others
- Background in making things, whether for work or hobby
- Ability to thrive in an environment that’s less structured than larger companies
Preferred Additional Qualifications
- Electrical / electronic troubleshooting
- Metal fabrication experience
Strengths and Interests
- Intellectual curiosity and interest in making things
- Willingness to share knowledge and help others