Careers With Tormach

Your Journey Starts Here

Tormach’s story is all about helping people make things. We empower ideas and have customers all over the world bringing their dreams to life. We make affordable, precise CNC machine tools and support them with top-notch software, customer service, and educational resources. We’re committed to being the best CNC equipment provider to research and development departments, prototyping shops, educational institutions, makerspaces, small production facilities, and garage-shop heroes of all stripes!

Current Openings

Technical Support Specialist

Posting Date: 04/13/2022

Are you the kind of technical professional who enjoys connecting with milling machine owners who want to make things? Do you have a drive to work with colleagues who have diverse professional experience that complements your own? Do you want to work for a small company where you have the freedom to work with established and new technologies, supporting, troubleshooting, documenting, and providing input to product improvements?

If so, we want to hear from you.

Our story is all about helping people make things. We empower ideas. We make affordable, precise tools and support them with top notch software, customer service, and educational resources. We’re committed to being the best CNC equipment provider to research and development departments, prototyping shops, educational institutions, makerspaces, and small production facilities. We work hard and play hard, and we’re looking for people with a similar attitude.


You, our future Technical Support Specialist, technical wizard and customer communication guru will be an integral part of our business. You’ll be responsible for supporting our customers in operating, optimizing and troubleshooting Tormach machines. Your daily work will involve working with our customers via email, telephone and video. You will work with new products investigating and documenting procedures that customers will love because they are clearly described and easily understood, because you’ve been there. Though you possess a great deal of technical knowledge, you will learn new things from your colleagues which add to your technical acumen.

Minimum Qualifications

  • 1 year of demonstrable experience a technical field troubleshooting electrical circuitry
  • Experience in manufacturing, machining or CNC operation
  • Background in making things, whether for work or hobby
  • Ability to thrive in an environment that’s less structured than larger companies
  • Willing to travel on occasion to customer sites for assembly or repairs

Preferred Additional Qualifications

  • Electrical / electronic troubleshooting
  • Previous customer support experience in a technical environment

Strengths and Interests

  • Strong electrical trouble shooting skill
  • Intellectual curiosity and interest in making things
  • Willingness to share knowledge and help others
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Flexible & Remote Work Environment

While Tormach is based out of Madison, Wisconsin, many of our positions are remote / work from home. This allows employees to reduce commuting time and expenses while having more control over your working environment. If the position is posted as a remote option, we’ll even furnish your home office technology needs and get you on the road to success!

We’re proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity or expression, or any other protected class. Our fun group of employee-owners is looking to add to our family-oriented team. Cynics and sourpusses need not apply. Send us your resume and be part of something exciting!

Pay and Benefits

At Tormach, we care about our employees, and it shows in our outstanding benefits and employee programs, designed to provide a healthy work-life balance. We provide an exceptional benefits package—including competitive salaries, retirement plans, health, vision and dental insurance, and paid leave—that supports our employees' efforts to achieve their personal financial goals.


We structure salaries to be competitive with market conditions. Our compensation package includes a number of valuable benefits, including generous insurance options as well as competitive 401(k) retirement plans with stellar company matching, and profit-sharing via the Employee Stock Ownership Program. That’s right, you get to become a company owner!

Health and Welfare

Being 100% employee owned, we care immensely about the health of our employees and their families. We offer eligible employees a variety of benefits to provide you and your family with health care, preventative care, no-cost virtual visits, a prescription drug program, accident coverage, financial protection, and more.

Fitness Reimbursement

Our benefits program features a fitness center reimbursement for all employees. It’s like getting paid to join the gym!

Flexible Spending Accounts

We also provide an option for a flexible spending account (FSA), which offers pre-tax payroll deductions and a tax-free benefit on qualified medical expenses. The "dependent care" FSA allows employees to use pre-tax dollars to pay for dependent-care expenses.


We offer all full-time employees affordable health, vision, dental, disability, and life insurance plans.

Leave / Holidays


Tormach employees are granted 12 paid holidays per calendar year.

Personal Time Off (PTO)

Paid time off means a work-life balance is not only possible – but strongly encouraged. Employees start accruing PTO on their first day of employment. PTO accrual increases with length of employment.

Other Leave

Paid absences are authorized for jury duty, and bereavement leave.

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